We are proud to be a recognised Investor in People Company since 2004. By committing ourselves to investing in the training and development of our staff, and provide them with the tools to preform their role to the best of their ability, our staff in turn show their commitment to the role they perform each day, and the customers whom they perform it for. visit website
	Many organisations decide to implement ISO 9001 and obtain registration because it assures customers that the company has a good Quality Management System (QMS) in place. And organisation with an effective QMS will typically meet customer expectations and therefore provide a higher level of customer service from our call center. visit website
	The Mailing Preference Service (MPS) is a central opt out register where individuals can register their wish not to receive unsolicited mailing or promotional material through the post (sometimes known as Junk Mail) Although at the time of writing it is not yet a legal requirement, Horizon Finance believes it is good practice to respect the choice of these individuals accordingly. visit website
	The Telephone Preference Service (TPS) is a central opt out register where individuals can register their wish not to receive unsolicited sales and marketing telephone calls. It is now a legal requirement that companies do not make such calls to any individual whose telephone number has been registered. At Horizon Finance we comply fully with this service and regularly check our records against this service. visit website